|Poor internet speed for $70!!!!|
My spouse and I have been Verizon broadband internet customers since the GW Bush Era. that's about 11 years! OVER A DECADE!
We got off of AOL after a MAJOR FIGHT because no matter how much we tried to end our sub par over-priced internet from AOL, they kept refusing to end our service, until we finally got it to end.
So, we went with VERIZON.
At the time, our internet speed was about an average of 2.8-2.9 MBPM but often went over 3. Even when Obama was president we could test over 5 MBPM!
Since about 2012 the internet service OFTEN was poor, and kept getting worse.
When we got our first smartphones, we could actually have up to 4 people on wifi streaming videos PLUS watch Netflix.
GOOD LUCK trying to get ANY video AT ALL to stream in HD, let alone HQ...
|Poor video quality|
Mind you, Verizon unilaterally jacks up the price, without our consent! WE DO NOT CONSENT TO THE PRICE HIKE.
Whenever you would chat with Verizon on twitter they could temporarily fix it. I should have to COMPLAIN every week to you guys to FIX IT! For $70!!!
At some point I figured out I could rerout the speed through the speed test, and Google video report. Good luck with that now.
|I used to have to go in manually EVERY TIME to rerout the speed myself JUST to watch a VIDEO I paid $70 for sub par internet! NOW it doesn't even work!|
Mind, you EVERYONE IN THIS HOUSE HOLD IS AN ARTIST. We UPLOAD graphics, videos, audio... NOTHING uploads now! NOTHING. you can;t even get Snapchat to work though the wifi! and, the iPhone actually will rerout to the data. Good luck trying to get Instagram to work! Netflix plays COMPRESSED! Trying to use Flickr is a NIGHTMARE! You can't upload, or edit anything in the editor! Oh? You want to upload a WAV or an AIF file!? TOO BAD! Sad day for YOU!
I actually had some work back in June that I was PAID well for but my internet wouldn't let a basic upload sync to DropBox! Talk about EMBARRASSING! Back in NOVEMBER it worked JUST FINE!
Also, my WHITE NEIGHBORS that pay VERIZON get regularly good internet... usually. So, maybe they're all starting to get ripped off also... soon.
Oh, but the WANG house hold! No we get RIPPED OFF!
Guess how much we get charged! About $70!
As I was chatting with Verizon yesterday, guess how many times they changed their story!
Oh, they often use the same line "this is what you can expect within YOUR contract" Funny thing is back in the GW Bush Era my CONTRACT was at 2.8-2.9 MBPS AVERAGE but often tested OVER 3, and during the Obama Era we could even get up to 5! So, NOW you're lying to me that my contract says 2.4 MBPS and I pay MORE! REALLY?
WHO DOES THAT MAKE SENSE TO???
Then I PROVED they were LYING:
|VERIZON'S OWN Local WEYMOUTH AD!|
|VERIZON's OWN AD PRICE PLUS LOCAL COMPETITORS!|
Then they CHANGED THEIR STORY.
"You don't have a contract, you are just a month by month customer".
Oh, really? Which is it?
My CONTRACT or NOT A CONTRACT????
Funny how when being called out on THAT LINE about the CONTRACT all of a sudden the STORY CHANGES.
Isn't that malfeasance?
|YESTERDAY This page was FULL of VERIZON ads with cheaper prices and BETTER DEALS ALL DAY & NIGHT! So, where did it all go??? HMMMMM??????|
DON'T give me any of that BUNK about: well: you didn't upgrade...
For $70 PRICE JACK no upgrades??? WHO DOES THAT MAKE SENSE TO????
No, you JUST want to trick us, deceptively into some package deal, or FORCE us to BUY SOMETHING ELSE! That's ILLEGAL!
This is a violation of Antitrust Law.
It's ALSO a violation of the ELECTRONIC FUNDS TRANSFER ACT. Funds (ie "instrument") were accepted IN GOOD FAITH by a "consumer" for a thing of value or service.
Title 3 Section 603
According to the Social Contract during the Clinton Era, it was allowed that services such as cable Tv and internet COULD charge a fee for upgrades to services as to allow for continuation of better quality services... however, it DOES NOT allow for jacking up prices and reducing quality to artificially inflate stock and share prices.
You CANNOT operate under IMPLIED CONSENT.
Go to Google, Yahoo, or any Search engine type in your zip code and key words "broadband internet" and see if YOU are ALSO being ripped off. Check YOUR bill!
This is NOT how you treat a LONG TIME CUSTOMER!
YOU ARE CHEATING US!
YOU OWE US!
THIS IS UNACCEPTABLE!
Oh, and BTW the Router we have has lights that NO LONGER WORK, but reps on the phone are like: Oh, that's fine! Really? I pay $70 per month! Funny how you swapped us out for a new router back in the Obama Era!
Don't give me your lies and excuses about contracts, and no contracts, and imaginary upgrades... and act like it's the CONSUMER'S fault! LEGALLY ur on the hook for better business practices!
It's 2017! Did you ACTUALLY think we'd just SIT HERE and TAKE IT???
YOU ARE FRAUDS AND HUMBUGS!